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Retail Street Fight, the Debut Book by Customer Advocate and Retail Expert, Arnie Capitanelli "Hits the Streets"
Atlanta, GA - (August 19, 2009) The streets of retail have changed. They have become high speed self-serve virtual expressways. So what’s an independent brick and mortar retailer to do? Fight Back!
For over 20 years, Arnie Capitanelli has helped retailers nationwide in developing and executing successful sales strategies based on superior customer experience techniques. He brings this expertise and candid straight talk about today's retail environment to specialty retailers everywhere with his inaugural book, Retail Street Fight.