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OCLC releases new membership research report: Seeking Synchronicity: Revelations and Recommendations for Virtual Reference
DUBLIN, Ohio, USA, July 18, 2011—A ground-breaking membership report from OCLC Research suggests that by transforming virtual reference (VR) service encounters into relationship-building opportunities, librarians can better leverage the positive feelings people have for libraries. This is critically important in a crowded online space where the biggest players often don’t have the unique experience and specific strengths offered by librarians.
Quick! You have 5 minutes to tell your colleagues about a great reference program, resource, service, or idea (maybe even about what you think will be the future of reference).
We’re looking for ideas that inspire and engage our students and patrons and make their lives easier and better. Maybe you'll tell us about a new technology that will change the way we do business. Or one that just makes it easier for users to reach professional help at the library.
Call for Participation
A Reference Renaissance 2010: Inventing the Future
August 8-10, 2010 – Denver, CO
Conference website: http://www.bcr.org/referencerenaissance
Sponsored by BCR
AURORA, Colo., January 26, 2010 — A Reference Renaissance 2010: Inventing the Future, co-chaired by Marie Radford and Rivkah Sass, will be held August 8-10, 2010, in Denver, Colorado. This exciting event will feature numerous presentations showcasing the latest reference trends and techniques that will give you new ideas and tools to better serve your customers. Also included are vendor exhibits, presentations specifically focused on products and services of interest to reference and information staff and plenty of opportunities for networking and sharing with colleagues.
FOR MORE INFORMATION:
Bob Murphy +1-614-761-5136
Jamieson Chandler +1-415-894-2899
Project to offer text messaging reference options to QuestionPoint users
Dublin, Ohio January 15, 2010 -- OCLC and Mosio are working together to enable seamless integration of Mosio’s Text a Librarian text messaging reference software with OCLC’s QuestionPoint reference management service to provide a comprehensive virtual reference solution for libraries.
FOR IMMEDIATE RELEASE
San Francisco, CA - September 10, 2009
Responding to the increasing use of virtual reference services amongst patrons and the massive industry-wide adoption of social media as a must-have presence for libraries, Mosio launches RefStart: A dynamic, web-based mobile reference utility to help manage virtual reference, social media and online search.
Ask-WA is pleased to announce the launch of Washington State's first online virtual reference portal. Connecting more than 60 libraries across the state, and backed by a worldwide cooperative, Ask-WA provides 24/7 reference service to the library users of Washington State.
Ask-WA is an essential resource for students looking for citations at three in the morning, for Washington residents doing personal research, for genealogists. Washington librarians are available to help you get started on that tough research project, investigate your family roots, or even just settle a bet.
FOR IMMEDIATE RELEASE
May 27, 2009
American Library Association Goes Mobile with Mosio for Annual Conference
Mosio’s Text a Librarian to Power Mobile Information Services for Attendees
San Francisco, CA – When the world’s oldest and largest library association meets the nation’s biggest convention center, there is a lot of ground to cover. This year, the American Library Association (ALA) is partnering with Mosio to maximize attendee experience at its annual conference by offering mobile information via text messaging.
I've re-created these updated surveys on SurveyMonkey after receiving back many useful suggestions for making them more useful.
As always, I will post the data I've gathered on core subject reference topics back to the lists I posted the surveys to for everyone to share as well as posting the data to . Data from previous years is available on that page now - scroll down past the current survey links.
Direct links to the Surveys: