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Haines Borough Public Library Goes Live on Koha with ByWater Support

ByWater Solutions, America’s forefront provider of Open Source library technology support, announced that the Haines Borough Public Library in Haines, Alaska is now live on Koha!

ByWater completed the transition of the library's 34,000 plus records from Symphony and is providing ongoing support services to the library. The library's customized Koha OPAC can be viewed at https://catalog.haineslibrary.org/.

Director Carolyn Goolsby recently commented on the migration, "This was the smoothest migration I’ve ever seen, and by far the best ILS training I’ve ever received. We all agree - everything from the sales and contract process to the go-live and beyond has been exceptional. When Haines suffered a natural disaster mere weeks before our go-live date, our migration team were kind, accommodating, and happy to help with whatever we needed to move forward. The ByWater team really came through for us, and also gave us room to do our own thing and “make it ours”. Koha is a far superior product to our previous proprietary ILS; intuitive to use, easy to do maintenance, and completely customizable. 15 minutes of training had our volunteers taking over the Circulation Desk, sharing staff’s excitement over our new, easier system. Koha has obviously been developed by people who work in libraries and who understand the quirks of our daily operations. And with the ByWater team behind us, we could have made this migration without in-house IT, had we wished.

Since go-live, the Support Team have been attentive, knowledgeable and very easy to work with. Every request, whether data mapping changes or cosmetic changes to the OPAC, is handled quickly and well. ByWater is a model to follow when it comes to providing support services for Open Source software. We can’t say enough good about our experience."

About Haines Borough Public Library
The Haines Borough Public Library is the only public library in the Haines Borough area of Alaska. In 2005, Library Journal was named "Best Small Library in America". The mission of the Haines Library is to be responsive to community needs by assembling, preserving, and providing access to materials and information. The Library offers an environment conducive to providing programs and sharing information.
Read more at https://haineslibrary.org/home

About ByWater Solutions
ByWater Solutions is a full service, high-quality Open Source support and implementation company dedicated to providing libraries with a lower cost, more advanced level of support for their systems than a traditional proprietary solution can offer. ByWater Solutions has a proven track record in the first-rate implementation and support services with library systems of all sizes for the Koha ILS, Aspen Discovery, Folio LSP, Coral ERM, and Libki PC Management.

Our highly ranked, comprehensive support is what sets our company apart from any other vendor in the industry. Partnering with ByWater Solutions not only lowers the cost of implementation and maintenance of OSS but more importantly empowers libraries by giving them the flexibility and freedom they deserve. For more information please visit https://bywatersolutions.com.

About Koha
Koha is the first open-source Integrated Library System (ILS). In use worldwide, its development is steered by a growing community of libraries collaborating to achieve their technology goals. Koha’s impressive feature set continues to evolve and expand to meet the needs of its user base. It includes modules for circulation, cataloging, acquisitions, serials, reserves, patron management, branch relationships, and more.

Koha’s OPAC, circulation, management, and self-checkout interfaces are all based on standards-compliant World Wide Web technologies, HTML5, CSS, and Javascript, making Koha a truly platform-independent solution. Koha is distributed under the open-source General Public License (GPL). For more information about Koha, please visit http://koha-community.org.

For More Information
Jessica Zairo
Director of Library Sales & Outreach
ByWater Solutions
bywatersolutions.com
Phone:(888)900-8944

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