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SUNY Geneseo and IDS Project win prestigious national award

SUNY Geneseo and the Information Delivery Services (IDS) Project (http://www.idsproject.org/) are winners of a Rethinking Resource Sharing Innovation Award for the IDS Project. The Rethinking Resource Sharing Initiative Award - a nationally competitive award -- was created to encourage libraries and librarians to make changes in how they do resource sharing and improve service to users.

The IDS Project was recognized for designing rapid access to more than seven million volumes for 140,000 students and 10,000 faculty members. The project was developed by a team at SUNY Geneseo's Milne Library and currently serves 27 academic libraries in New York, both public and private.

The IDS Project bases its benchmarks on a user-centric definition of an ILL transaction, “from the time the user places a request until the time the user is notified the loan is ready for pickup or the article is ready to be retrieved from the Web.” The IDS Project benchmarks for delivery are 48 hours for articles and 72 hours for loans (excluding weekends and holidays). Performance improvement since the inception of the pilot program has been dramatic in IDS Project libraries, as shown in the following table.

Outcome Measures Spring 2004 Fall 2007
Loans filled within 72 hours 32% 58%
Articles filled within 48 hours 52% 88%*
Total Filled Requests 3,794 23,513
*Over 25% of the article requests were filled within 12 hours.

Kathy Miller, Executive Director of the Rochester Regional Library Council, who submitted the nominating letter on behalf of the NY3Rs said, “From its inception, IDS has been a powerful concept – take existing ILL tools, such as OCLC, ILLiad, and overnight delivery – and use them to their fullest potential, analyze the results, and use those results to feed back into the system to improve it. Added to that is the huge spirit of cooperation and mentorship created by Ed Rivenburgh, ‘father’ of the IDS concept. The NY3Rs are delighted that IDS has won this prestigious award.” (The complete text of the nominating letter, which provides a good overview of IDS, is available at: http://rrlc.entrexp.com/documentview.asp?docID=751.)

The other award recipient is the North Carolina Libraries for Virtual Education (NC LIVE). NC LIVE received the award for making more than 500 hours of licensed PBS videos available to its 198 members via streaming video files and significantly improving user access by eliminating the need to share physical copies of the material.

Of the recipients, Anne K. Beaubien, chair of the 2008 Rethinking Resource Sharing Innovation Awards Committee said, "These are well-executed ideas that exemplify the principles of the Rethinking Resource Sharing initiative. I'm delighted that there are so many efforts building on resource sharing to improve access to information for users."

Each winner will receive a cash prize of $1,000. The awards will be presented at the ALA RUSA STARS Rethinking Resource Sharing ALA Preconference, June 27, in Anaheim, California. In addition, recipients have been invited to present at Rethinking Access to Information: Evolving Perspectives on Information Content Delivery, in Boston, August 5-7. Funding for the Innovation Awards was provided by the Alliance of Library Service Networks. Ongoing support for the Rethinking Resource Sharing Initiative is provided by OCLC and BCR.

The Rethinking Resource Sharing Initiative was started to advocate for a complete rethink of the way libraries conduct resource sharing in the context of the global Internet revolution. More information is available on the Initiative’s website at: www.rethinkingresourcesharing.org.

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