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virtual reference

OCLC releases new membership research report: Seeking Synchronicity: Revelations and Recommendations for Virtual Reference

Jul
18

DUBLIN, Ohio, USA, July 18, 2011—A ground-breaking membership report from OCLC Research suggests that by transforming virtual reference (VR) service encounters into relationship-building opportunities, librarians can better leverage the positive feelings people have for libraries. This is critically important in a crowded online space where the biggest players often don’t have the unique experience and specific strengths offered by librarians.

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Posted By Bob Murphy read more

Sign up for a Lightning Round or two when you register for the 2nd Reference Renaissance conference

Apr
23

Quick! You have 5 minutes to tell your colleagues about a great reference program, resource, service, or idea (maybe even about what you think will be the future of reference).

We’re looking for ideas that inspire and engage our students and patrons and make their lives easier and better. Maybe you'll tell us about a new technology that will change the way we do business. Or one that just makes it easier for users to reach professional help at the library.

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Posted By Justine read more

Mosio Partners with Amigos Library Services to Bring Text a Librarian to Member Libraries

Mar
18

San Francisco, CA, March 18, 2010 — Mosio, the leader in text messaging solutions for libraries, today announced a partnership with Amigos Library Services to bring their Text a Librarian service to Amigos member libraries.

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Posted By jamieson read more

Save the Date for A Reference Renaissance 2010

Jan
26

AURORA, Colo., January 26, 2010 — A Reference Renaissance 2010: Inventing the Future, co-chaired by Marie Radford and Rivkah Sass, will be held August 8-10, 2010, in Denver, Colorado. This exciting event will feature numerous presentations showcasing the latest reference trends and techniques that will give you new ideas and tools to better serve your customers. Also included are vendor exhibits, presentations specifically focused on products and services of interest to reference and information staff and plenty of opportunities for networking and sharing with colleagues.

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Posted By Justine read more

OCLC’s QuestionPoint and Mosio’s Text a Librarian Announce Virtual Reference Collaboration

Jan
15

FOR MORE INFORMATION:

Bob Murphy +1-614-761-5136
[email protected]

Jamieson Chandler +1-415-894-2899
[email protected]

Project to offer text messaging reference options to QuestionPoint users

Dublin, Ohio January 15, 2010 -- OCLC and Mosio are working together to enable seamless integration of Mosio’s Text a Librarian text messaging reference software with OCLC’s QuestionPoint reference management service to provide a comprehensive virtual reference solution for libraries.

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Posted By jamieson read more

Mosio Launches RefStart: Virtual Reference + Social Media + Search =)

Sep
10

FOR IMMEDIATE RELEASE
San Francisco, CA - September 10, 2009

Responding to the increasing use of virtual reference services amongst patrons and the massive industry-wide adoption of social media as a must-have presence for libraries, Mosio launches RefStart: A dynamic, web-based mobile reference utility to help manage virtual reference, social media and online search.

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Posted By jamieson read more

Have a question? Try Ask-WA!

Sep
02

Ask-WA is pleased to announce the launch of Washington State's first online virtual reference portal. Connecting more than 60 libraries across the state, and backed by a worldwide cooperative, Ask-WA provides 24/7 reference service to the library users of Washington State.

Ask-WA is an essential resource for students looking for citations at three in the morning, for Washington residents doing personal research, for genealogists. Washington librarians are available to help you get started on that tough research project, investigate your family roots, or even just settle a bet.

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Posted By ahniwa read more

American Library Association Goes Mobile with Mosio for Annual Conference

May
27

FOR IMMEDIATE RELEASE
May 27, 2009

American Library Association Goes Mobile with Mosio for Annual Conference
Mosio’s Text a Librarian to Power Mobile Information Services for Attendees

San Francisco, CA – When the world’s oldest and largest library association meets the nation’s biggest convention center, there is a lot of ground to cover. This year, the American Library Association (ALA) is partnering with Mosio to maximize attendee experience at its annual conference by offering mobile information via text messaging.

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Posted By jamieson read more

Library Vocabulary and Core Reference Tools Surveys Updated for 2008

May
02

I've re-created these updated surveys on SurveyMonkey after receiving back many useful suggestions for making them more useful.

As always, I will post the data I've gathered on core subject reference topics back to the lists I posted the surveys to for everyone to share as well as posting the data to . Data from previous years is available on that page now - scroll down past the current survey links.

Direct links to the Surveys:

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Posted By DianeKovacs read more
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